Which of the Following Suggests a Customer Orientation

question 47

Multiple Choice

Which of the following suggests a customer orientation?

• A) increasing advertising
• B) taking orders from customers
• C) distributing goods to customers
• D) developing products that fulfil customers' needs

Recognize the implications and limitations of bottom-up change in organizational innovation and adaptation.

Differentiate between the various strategies for implementing change, including force-coercion, rational persuasion, and shared power.

Evaluate the impact of internal and external forces on organizational change, including technological developments, economic conditions, social forces, and internal structural needs.

Understand the role of change agents in directing and facilitating change within organizations.

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Definitions:

Adolescence

The transition period from childhood to adulthood, extending from puberty to independence.

Leadership Style

The manner and approach of providing direction, implementing plans, and motivating people.

Directive

A statement or declaration that provides instructions, guidance, or an order.

Conversation Interruptions

Instances during a dialogue where one participant breaks in while another is speaking, often changing the subject or flow.