The Team You Manage Reduced Defects by 20% Last Month

question 6

Multiple Choice

The team you manage reduced defects by 20% last month. Much of this was due to the leadership of your floor supervisor, who launched a process improvement initiative. As a reward, you give each team member a $2500 bonus. In addition, you give only the floor supervisor a plaque and two extra paid days off. This makes some team members unhappy because they perceive inequity. Which of the following is the best solution?

• A) eliminate the rewards for everyone including the floor supervisor
• B) give everyone including the floor supervisor equal rewards
• C) eliminate the extra rewards you gave the floor supervisor
• D) ensure you have communicated the basis of the rewards to the team

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