How Can You Increase Your Mediated Communication Competence

question 38

Multiple Choice

How can you increase your mediated communication competence?

• A) use flaming
• B) tell butler lies
• C) use emoticons
• D) use clear language
• E) use deception

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Definitions:

CRM Systems

Customer Relationship Management Systems are digital platforms that help businesses manage and analyze customer interactions and data throughout the customer lifecycle.

Customer Data

Information collected about customers, including demographics, purchasing history, preferences, and behaviors, used to tailor marketing strategies.

Cognitive Dissonance

A psychological phenomenon where an individual experiences discomfort due to holding contradictory beliefs or attitudes, leading to a motivation to reduce the inconsistency.

Purchase

The act of buying goods or services, involving an exchange of money or value to acquire ownership or use rights.