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One of the Major Contributions That Fontenelle Made Was to

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One of the major contributions that Fontenelle made was to


Definitions:

Analytical CRM

A type of Customer Relationship Management (CRM) focused on capturing, interpreting, and analyzing customer data to improve decision-making and customer relationships.

Customer Behavior

The study of how individual customers, groups or organizations select, buy, use, and dispose of goods, services, ideas, or experiences.

BI

Business Intelligence, the strategies and technologies used by enterprises for data analysis of business information.

Contact Management

A strategy or software used for managing contacts' information and interactions with the organization.

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