What Is a Major Cause of Ethnocentric Misunderstandings

question 23

Multiple Choice

What is a major cause of ethnocentric misunderstandings?

• A) Rumors
• B) Habits
• C) Lack of communication
• D) Exposure to other groups

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Definitions:

Hygiene Factors

According to Herzberg's motivation-hygiene theory, these are factors that can lead to dissatisfaction if absent but do not necessarily motivate if present; they include aspects like salary, company policies, and working conditions.

Herzberg's Two-Factor Theory

A motivational theory proposing that job satisfaction and dissatisfaction arise from two distinct sets of factors: hygiene factors and motivators.

Maslow's Need Hierarchy

A theory in psychology proposed by Abraham Maslow, which outlines a hierarchy of human needs from basic (physiological) to higher (self-actualization) needs.

Security

The condition of being protected from or not exposed to danger or risk; also refers to measures taken for safety.