Which Component of Total Quality Management (TQM) Focuses on Gathering

question 8

Multiple Choice

Which component of Total Quality Management (TQM) focuses on gathering information to understand how their processes work, what can be produced, and where improvements can be made?

• A) Customer focus
• B) Continuous improvement
• C) Management by data and facts
• D) Employee empowerment

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Definitions:

Correlation Coefficient

A statistical measure that indicates the extent to which two variables fluctuate together, ranging from -1 to 1, where 1 means perfect positive correlation and -1 means perfect negative correlation.

Standard Deviation

A measure of the amount of variation or dispersion of a set of values, indicating how spread out the values are from the mean.

IQ Scores

Numerical assessments derived from standardized tests designed to measure human intelligence and cognitive abilities relative to an age group.

Normal Curve

A symmetrical, bell-shaped curve that represents the distribution of many types of data where most occurrences take place around the average.