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Peyton Is Disappointed with the Effort His Employees Are Putting

question 248

True/False

Peyton is disappointed with the effort his employees are putting forth. According to expectancy theory, Peyton could improve employee performance by setting more ambitious performance standards that exceed the ability of most employees to attain them.


Definitions:

Training

The process of teaching or acquiring skills, knowledge, or competencies as a result of the teaching of vocational or practical skills and knowledge.

Superordinate Goals

Objectives shared among individuals or groups that necessitate cooperation, often used to resolve conflicts.

Self-managed Teams

Teams in which members together assume the roles of planning, executing, and evaluating their own work.

Shared Mental Models

Knowledge structures held by members of a team that enable them to form accurate explanations and expectations for the task, and, in turn, coordinate their actions and strategies.

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