Ryan Was Called by One of His Regular Customers Asking

question 280

Multiple Choice

Ryan was called by one of his regular customers asking if he had time to repair some broken sprinkler heads on that customer's underground sprinkling system. Although it was already 6:00 p.m. and he already put in a full day of work, he turned his car around and headed for the customer's house. As a small business owner, Ryan demonstrates

• A) his need for additional cash flow.
• B) his ability to easily adapt and respond to his customer's needs.
• C) the fact that it is difficult to find employees willing to go the extra mile for a small business because benefits are nonexistent.
• D) that considering the fact that sprinkler heads are constantly breaking and need repair, his service is overpriced.

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Definitions:

Dots Per Inch

A measure of spatial printing or video dot density, used especially for high-resolution images or displays.

Screen Saver

A program that automatically changes the monitor display at short intervals or constantly shows moving images to prevent burn-in of images on the computer screen.

Monitor Display

An electronic visual display for computers, allowing users to see visual information generated by a computer or other devices.

Resolution

The act of solving or settling a problem, dispute, or contentious matter.