When Working with a Patient Who Has Impaired Hearing, What

question 39

Multiple Choice

When working with a patient who has impaired hearing, what strategy should the medical assistant use?

• A) Face the person when speaking.
• B) Ensure the room has adequate light.
• C) Make sure the patient is wearing glasses or contacts if needed.
• D) Have the patient repeat back important information.
• E) A and D

---

Definitions:

Frustration

A feeling of dissatisfaction or annoyance arising from unmet expectations or obstacles to achieving goals.

Repeated Bus Delays

Recurrent instances where buses fail to arrive or leave at their scheduled times, causing inconvenience.

Etiology

The study of the causes or origins of diseases or abnormal conditions, determining how and why they occur.

Prognosis

A forecast of the probable course and outcome of a disease or situation.