Answering Services Can Be Used for Which of the Following

question 19

Multiple Choice

Answering services can be used for which of the following?

• A) Cover the telephone if all staff members need to be away at the same time
• B) Buffer and screen after-hours calls
• C) Act as the first point of contact with the practice
• D) Both A and B

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Definitions:

Personality Disorders

Mental health conditions characterized by patterns of thoughts, feelings, and behaviors that are significantly different from cultural norms, causing distress or impairing function.

Dimensional Approach

A method in psychology that considers mental disorders along a continuum rather than as distinct categories, evaluating the degree of symptoms rather than the presence or absence of a diagnosis.

DSM

A key resource for healthcare practitioners, the Diagnostic and Statistical Manual of Mental Disorders presents detailed criteria for diagnosing various mental health conditions.

Dysfunction

Impaired or abnormal functioning of an organ or system within the body or in behavioral contexts.