Examlex
When a large nucleus breaks apart (or is broken apart) into two smaller pieces, this is called
Customer Churn
The measure of how many customers stop using or subscribing to a service over a certain time period, often used to gauge a business's performance.
Customer Interactions
Any form of communication or engagement between a company and its customers, encompassing a wide range of activities from sales to customer service.
On-Premise CRM
Customer Relationship Management software that is installed and runs on the premises of the organization using it, rather than being hosted on cloud servers.
Traditional CRM
Traditional Customer Relationship Management (CRM) refers to the practices, strategies, and technologies used by organizations to manage and analyze customer interactions and data throughout the customer lifecycle, aiming to improve business relationships.
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