Which of the Following Is Not One of the Major

question 38

Multiple Choice

Which of the following is not one of the major categories of costs associated with quality?

• A) prevention costs
• B) appraisal costs
• C) internal failures
• D) external failures
• E) environmental costs

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Definitions:

Implement

To put into effect or action a plan, tool, or procedure.

Cognitive Task Analysis

A method that aims to understand tasks that require a lot of cognitive activity from the user, such as decision making, problem-solving, memory, attention and judgement by breaking them down into their component parts.

Mental Processes

Mental processes refer to the internal cognitive operations that occur in the human mind, including perception, memory, thinking, and problem-solving, which influence behavior and learning.

Decision Making

The process of making choices by identifying a decision, gathering information, and assessing alternative resolutions.