The Definition of Quality Adopted by the American Society for Quality

question 13

True/False

The definition of quality adopted by The American Society for Quality is a customer-oriented definition.

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Definitions:

CSR Practices

Corporate Social Responsibility practices involve companies voluntarily exceeding legal requirements to benefit social and environmental causes.

Formal

Pertaining to official, structured, and often ceremonious procedures or arrangements within an organization.

Informal

Lacking official procedure or formal structure, often characterized by casual and relaxed interactions.

Visible Minority Group

An ethnic or racial group that is different from the majority population in appearance or culture, and is recognized as such in society.