Building High-Morale Organizations and Building Communication Networks That Include Employees

question 104

Multiple Choice

Building high-morale organizations and building communication networks that include employees are both elements of:

• A) ISO 9000 certification.
• B) Six Sigma certification.
• C) employee empowerment.
• D) Taguchi methods.
• E) the tools of TQM.

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Definitions:

FreeWill

The ability to make choices that are not determined by prior causes or by divine intervention.

Offering

A product, service, or idea presented to the market by a business, including attributes like price, quality, and features catering to the needs or desires of consumers.

Economic Activities

Actions that relate to the production, distribution, and consumption of goods and services in an economy.

Tax Burden

The total amount of taxes that individuals or businesses must pay to governmental authorities.