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Given the Position of Drive Through Restaurants in the Maturity

question 144

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Given the position of drive through restaurants in the maturity stage of its life cycle, which of the following OM strategies or issues should the makers of CD-ROM's be most concerned with at the current time?


Definitions:

Training Effectiveness

The measure of how successfully a training program achieves its intended outcomes and objectives.

Mental Ability

The capacity to learn, reason, understand, and similar forms of mental activity; aptitude in grasping truths, relationships, facts, meanings, etc.

Cognitive Ability

The capacity of an individual to perform mental processes related to learning and problem solving, including memory, reasoning, understanding, and decision making.

Human Capital

The collective skills, knowledge, or other intangible assets of individuals that can be used to create economic value for the individuals, their employers, or their community.

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