Controlling the Cost of Labour in Services Involves Quick Response

question 65

True/False

Controlling the cost of labour in services involves quick response to consumer demand, on-call labour for unexpected demand, flexibility of labour for reallocation, and flexibility of hours or rate of output of individual workers.

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Definitions:

Freestanding Retail Outlet

A retail store that is not attached to any other building and is typically located on its own plot of land.

Major Road

A primary or significant roadway used for travel or transport, often connecting major cities, regions, or areas of interest.

Store Image

The perception or impression that consumers have of a retail establishment, influenced by factors like layout, service quality, and product selection.

Consumer Confidence

A measure of how optimistic or pessimistic consumers are about the economy's prospects and their own financial situation, which can influence their spending and saving behaviors.