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Why Are Services Typically More Difficult to Standardize, Automate, and Make

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Why are services typically more difficult to standardize, automate, and make efficient?


Definitions:

Offshoring

The practice of relocating business processes or production to a foreign country to reduce costs.

Evolution of Product Quality

The progressive improvement or changes in product quality over time due to innovation, customer feedback, and competitive pressures.

Continuous Improvement

An ongoing effort to enhance products, services, or processes through incremental and breakthrough improvements.

Total Quality Management

A management approach focused on continuous improvement of processes in product and service quality.

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