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A resource-based view is good at explaining what happened in the past, but has difficulty predicting what will happen in the future.
Direct Questions
Questions that are straightforward and aimed at getting specific information from the customer.
Useful Details
Specific, relevant information or facts that support understanding or decision-making in a particular context.
Nondirective Question
A question that opens up two-way communication by beginning the question with who, what, where, when, how, or why.
Closed-Ended Question
A question format that limits respondents to a predetermined set of responses, typically "yes" or "no", facilitating straightforward answers or data gathering.
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Q38: The goal of competition policies and antitrust
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Q83: Strategic alliances are on the decline.