In Conducting a Value Chain Analysis, a Manager at a Small

question 51

Multiple Choice

In conducting a value chain analysis, a manager at a small manufacturing firm looks at a particular department within the company and sees that its activities are proprietary to the company's yet common across the industry. In this case, the manager would:

• A)​Definitely work toward outsourcing this activity.
• B)​Definitely work toward keeping this activity in-house.
• C) ​Want to consider outsourcing this activity, sell the unit involved, or lease the unit's services to other firms.
• D) ​Try to make the activity less proprietary.

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Definitions:

Dramaturgical Concepts

Ideas from dramaturgy, a perspective in sociology that likens social interaction to theatre, where individuals present themselves in ways that will be accepted by others.

Ervin Goffman

A Canadian sociologist best known for his work on the sociology of everyday life, social interaction, and the presentation of self.

Scripted Way

suggests a predetermined or prescribed manner in which activities, responses, or processes are carried out.

Impression Management

Impression management is the process through which individuals attempt to control or influence the perceptions others have of them, often through strategic self-presentation.