A Research Assistant Is Entering Data into a Data Set

question 13

Multiple Choice

A research assistant is entering data into a data set on individual attitudes regarding social issues. He did not get enough sleep the night before and occasionally enters the wrong code for some individuals. This is an example of ______.

• A) systematic error
• B) random error
• C) validity
• D) reliability

Recognize the significance of competition and other external factors in enhancing customer service quality.

Employ strategies to make customers feel valued and important.

Understand the concept of internal and external customers.

Apply ethical considerations in customer service.

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Definitions:

Total Liabilities

The sum of all financial obligations or debts a company owes to external parties.

Capital

Financial resources or assets owned by a business, used to fund its operations and growth.

Meta-contrast Principle

A social psychology concept suggesting that individuals define in-groups and out-groups based on the most distinct features that differentiate them from each other.

Group Norms

Shared expectations and rules that guide behavior of members within a group, influencing conformity and group dynamics.