Examlex
A concern about continuing education that was raised by the authors of the text is that
Customer Contact Audit
An analysis of all the touchpoints a customer has with a company, aimed at improving customer service and enhancing customer satisfaction.
Dentist Visit
An appointment with a dental care professional for oral health assessment, treatment, or both.
Seven Ps
An extended version of the marketing mix that includes Product, Price, Place, Promotion, People, Process, and Physical evidence; used by businesses to ensure they are marketing effectively.
LA Galaxy
A professional soccer team based in Los Angeles, known for competing in Major League Soccer (MLS).
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