Your Boss Claims That Customers Who Call to Complain Will

question 30

Multiple Choice

Your boss claims that customers who call to complain will drop your firm's services within the next year. He provides evidence that he believes supports his claim by showing everyone who dropped your firm's service last year also complained. How should you respond?

• A) Agree that the evidence supports the claim - it suggests a proof by transposition.
• B) Agree that the evidence supports the claim - it suggests a direct proof.
• C) Disagree that the evidence supports the claim - it suggests a different causal relationship.
• D) None of the answers is correct.

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Definitions:

Episodic Memory

The type of long-term memory that involves the recollection of specific events, situations, and experiences, including their contexts and associated emotions.

Sensory Memory

The shortest-term element of memory that acts as a buffer for stimuli received through the senses, briefly retaining impressions of these stimuli.

Semantic Memory

Semantic memory is a type of long-term memory that involves the storage of general knowledge and facts about the world, not linked to personal experience.

Working Memory

A cognitive system responsible for temporarily holding information available for processing.