Match Each Item with Its Classification

question 16

Multiple Choice

Match each item with its classification.

-Scalpel

• A)Critical
• B)Semicritical
• C)Noncritical

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Definitions:

Evaluative Tendency

A cognitive bias or predisposition towards assessing or judging situations, individuals, or objects in a particular way.

Emotional Labour

The effort required to manage and express emotions in a way that fulfills the emotional requirements of a job.

Display Rules

Culturally based guidelines that dictate the appropriate expressions of emotions for a given situation or role.

Discrepancy Theory

A theory that job satisfaction stems from the discrepancy between the job outcomes wanted and the outcomes that are perceived to be obtained.