As Explained in the Text, the Public Attention Given the Failure

question 70

Multiple Choice

As explained in the text, the public attention given the failure of various government intelligence-gathering organizations to detect the terrorist attacks of September 11, 2001, illustrates which poorly functioning aspect of government bureaucracy?

• A) division of labor
• B) hierarchy of authority
• C) impersonality
• D) employment based on technical qualifications

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Definitions:

Operating Income

Earnings before interest and taxes (EBIT), measuring a company's profit from its operational and regular business activities.

Fixed Costs

Expenses that do not change in relation to the volume of production or sales, such as rent, salaries, and insurance.

Operating Leverage

A measure of the relative mix of a business’s variable costs and fixed costs, computed as contribution margin divided by operating income.

Highly Automated Industries

Sectors where machines and advanced technologies preponderantly perform production and operational processes, reducing human intervention.