Poor Listening Is Characterized By

question 71

Multiple Choice

Poor listening is characterized by:

• A)Concentrating on verbal and nonverbal messages.
• B)Assuming the message was understood as intended.
• C)Providing feedback,paraphrasing,and clarifying.
• D)Keeping an open mind and assimilating information.

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Definitions:

Clarifying

The process of making a statement or situation less confused and more comprehensible.

Genuineness

The quality of being authentic, sincere, and honest in one's feelings and actions.

Modeling

The process of learning behaviors by observing and imitating others.

Client-centered

A psychological approach focusing on the individual's self-perception to promote mental health and personal growth.