The Following Strategies May Help Overcome Some of the Obstacles

question 27

Multiple Choice

The following strategies may help overcome some of the obstacles to resolving conflict in virtual teams EXCEPT

• A)don't respond immediately; read and process a message several times before responding.
• B)assume that others mean well unless you have a history of difficulty with a particular member.
• C)if you aren't sure what a member means in a message,ask for clarification.
• D)use "I" statements rather than "you" statements,as the latter can be interpreted as accusatory.
• E)take a message personally.

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Definitions:

Bushel

A measure of volume that is used in the United States for agricultural crops, equivalent to approximately 35.24 liters.

Quantity Sold

The total number of units of a product or service that have been sold within a specific time period.

Maximum Revenues

The highest amount of income that a company can generate from its sales before any deductions.