A Type of Service Layout Designed to Encourage Browsing and Increase

question 62

Multiple Choice

A type of service layout designed to encourage browsing and increase impulse purchasing is known as a

• A)freeflow layout.
• B)grid layout.
• C)loop layout.
• D)spine layout.

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Definitions:

Mental Set

Mental set is a cognitive framework or mindset that represents a particular way of thinking about something, often making it difficult to solve problems or see situations from a different perspective.

Functional Fixedness

a cognitive bias that limits a person to using an object only in the way it is traditionally used, hindering problem-solving and creativity.

Restructuring

A cognitive behavioral therapy technique involving the identification and modification of negative or irrational thoughts.

Functional Fixedness

A cognitive bias that limits a person to using an object only in the way it is traditionally used, hindering the ability to see alternative uses or solutions.