A Service Counter Employs Two Servers

question 24

Multiple Choice

A service counter employs two servers.On average,a server requires 8 minutes to process a customer and service times follow an exponential distribution.Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution.The probability that there are no customers in the system is

• A)0.800
• B)0.536
• C)0.369
• D)0.111

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Definitions:

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Starbucks

A multinational chain of coffeehouses and roastery reserves headquartered in Seattle, Washington, known for selling coffee products and promoting coffee culture globally.