A Service Counter Employs Two Servers

question 55

Multiple Choice

A service counter employs two servers.On average,a server requires 8 minutes to process a customer and service times follow an exponential distribution.Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution.The probability that an arriving customer must wait for service is

• A)0.7111
• B)0.8000
• C)0.8576
• D)0.9327

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Definitions:

Sales Era

describes a historical period in marketing where the primary focus was on selling and pushing products to consumers, regardless of their needs or desires.

Marketing Era

A period in the history of business development when the focus shifted towards identifying and meeting the needs and wants of consumers, emphasizing marketing strategies.

Production Era

A period in business history when the focus was primarily on manufacturing and the efficiency of production processes.

Convenience Store

is a small retail establishment that stocks a range of everyday items such as groceries, snack foods, and over-the-counter drugs, known for its extended operating hours.