A Service Counter Employs Two Servers

question 17

Multiple Choice

A service counter employs two servers.On average,a server requires 8 minutes to process a customer and service times follow an exponential distribution.Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution.The average amount of time spent by a customer waiting in line is approximately

• A)0.370 minutes
• B)2.844 minutes
• C)14.22 minutes
• D)22.20 minutes

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Definitions:

Dyspepsia

A term that describes discomfort or pain in the upper abdomen, typically referred to as indigestion.

Ascites

Accumulation of fluid in the peritoneal cavity, often due to liver disease or heart failure.

Dysphagia

Difficulty or discomfort in swallowing, as a symptom of disease.

Stomatitis

Inflammation of the mouth and lips, which can result in soreness, ulcers, and swelling, often caused by infections, irritants, or underlying diseases.