A Structured Process That Translates the Voice of the Customer

question 8

Multiple Choice

A structured process that translates the voice of the customer into technical design requirements is known as

• A)quality function deployment (QFD).
• B)failure mode and effects analysis (FMEA).
• C)concurrent design.
• D)robust product design.

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Definitions:

Whaling Attack

A whaling attack is a specialized form of phishing that targets high-profile individuals within an organization, like executives, with the intent to steal sensitive information or gain access to their networks.

Authentic

Genuine or original, not counterfeit, copied, or false; true to its description or claimed identity.

Fake Email Addresses

Artificially created or forged email accounts used primarily for deception, scams, or spamming, lacking authenticity or legitimate ownership.

DDoS

Distributed Denial of Service, a cyber-attack where multiple compromised systems are used to target a single system, causing a denial of service for users of the targeted system.