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When Seven-Year-Old Killian Finds Out His Friend Tristan Has Two

question 11

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When seven-year-old Killian finds out his friend Tristan has two dads and no mom he asks,"If you don't have a mom,who makes your lunch and washes clothes for you?" This attitude is most likely to be a result of which environment?


Definitions:

Reengineering

The radical redesign of business processes to achieve dramatic improvements in productivity, cycle times, and quality, often involving the use of technology.

Pulse Survey

A quick, frequent survey designed to capture the immediate sentiments or feedback of a group, often used in the context of employee engagement.

Ford Motor Company

An American multinational automaker founded by Henry Ford, known for revolutionizing vehicle manufacturing through the use of assembly lines.

Customer Satisfaction

The degree to which a product or service meets or exceeds the customer's expectations.

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