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Nonprogrammed Decisions
Decisions made in response to unique, novel, or ill-structured situations that require creativity and judgment, as opposed to routine or standard procedures.
Routine Decisions
Decisions that are made frequently and with a relatively simple process because they involve situations that have occurred before and have predictable outcomes.
Established Procedure
A set method or protocol that has been officially adopted for conducting activities or accomplishing tasks.
Rational Model
A decision-making model that involves a structured and logical process to arrive at a decision.
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