When Identifying What Is Important to Employees, Which Theory Would

question 55

Multiple Choice

When identifying what is important to employees, which theory would be most useful?

• A)Expectancy theory
• B)Equity theory
• C)Maslow's need theory
• D)Agency theory

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Definitions:

360-Degree Feedback

A performance appraisal method where an employee receives feedback from all directions - supervisors, peers, subordinates, and sometimes, clients.

Structured Feedback

A method of delivering specific, evidence-based observations and suggestions to improve performance or behavior.

Competencies

A set of defined behaviors, knowledge, skills, and abilities that are required for effective performance in a particular job role or task.

Active Listening

A communication technique that involves giving full attention to the speaker, understanding their message, providing feedback, and retaining the information conveyed.