Managers Seek Internal Alignment Within Their Organization By

question 18

Multiple Choice

Managers seek internal alignment within their organization by:

• A)matching the competitors' pay rates.
• B)following FLSA guidelines.
• C)using fair merit increases.
• D)paying on the basis of similarities among jobs.

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Definitions:

Service Provider

An entity that offers services to others, typically in exchange for payment.

Customer's Expectation

The set of beliefs or standards that customers have regarding the level of service or quality of product they will receive from a provider.

Design

The process of conceptualizing and planning the creation of objects, systems, or interactions with specific considerations for function, aesthetics, and usability.

Delivery of Services

The process of providing a service to a customer or client, including all activities, decisions, and interactions that occur from the initial service design to the final delivery.