________ Is a System of Transfers in Which the Goal

question 21

Short Answer

________ is a system of transfers in which the goal is either immediate or eventual balance in value while ________ is a system of transfers in which one party attempts to make a profit.

Identify reasons for the success or failure of social media campaigns.

Understand the significance of Forrester's Social Technographics Model in gauging the usefulness of social media for building customer relationships.

Recognize the diverse microblog user types as defined by the Pew Research Center.

Interpret the role of Forrester's Social Technographics Model in assessing social media as a channel for customer support.

---

Definitions:

Differential Opportunities Theory

is a criminology theory that suggests individuals commit crimes based on the socio-economic opportunities available to them.

Deviant Learning Environment

An environment that promotes or encourages behavior that diverges significantly from the accepted societal norms.

Skills

The ability to do something well, typically as a result of one's knowledge, practice, and aptitude.

Media Attention

The focus or coverage that media outlets give to a particular event, person, or issue.