To Avoid Being Sued by a Client for Abandonment, Counselors

question 4

Multiple Choice

To avoid being sued by a client for abandonment, counselors are advised to

• A) terminate a counseling relationship if the client becomes angry with the counselor.
• B) refer the client if the client gets into a life-threatening crisis situation.
• C) give notice of termination orally but put nothing in writing.
• D) give the client adequate notice that the counselor is terminating the counseling relationship.
• E) continue to see the client if the client refuses a referral to another counselor.

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Definitions:

Non-Value-Added

Activities or processes that do not add value to the product or service from the customer's perspective, leading to unnecessary costs.

Delivery Cycle Time

The total time taken from when a customer order is placed until the order is delivered, including all processing, manufacturing, and shipping times.

Residual Income

The amount of income generated after all expenses and costs have been deducted from total revenues, often used in performance evaluation.

Minimum Required Rate

The lowest acceptable return on investment or performance measure that a company or investor expects to achieve.