A Counselor Who Is Dealing with an Angry Client Who

question 4

Multiple Choice

A counselor who is dealing with an angry client who is threatening to sue the counselor should:

• A) respond directly to the person making the threat, if possible.
• B) calm the person down, if possible, and listen to the concerns.
• C) be careful and not admit to wrongdoing.
• D) not say anything that they would not want repeated or would not want to repeat under oath at a later time.
• E) all of the above.

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Definitions:

Social-structural Factors

Elements of the social structure, such as institutions, hierarchies, and norms that influence or determine individual behaviors and societal patterns.

Québécois

People native to or living in Quebec, Canada, especially those of French Canadian descent and francophone culture.

Racial Relations

The interactions and social dynamics between people of different racial backgrounds.

Ethnic Relations

The study and analysis of how different ethnic groups interact, coexist, and sometimes conflict within societies.