Examlex
Which bone is also called the kneecap?
Quality Costs
Expenses associated with preventing, detecting, and correcting defective work in products or services.
Quality Cost Report
A quality cost report compiles all expenses related to ensuring products or services meet quality standards, including prevention, appraisal, and failure costs.
External Failure
The costs incurred when a product fails to meet quality standards after it has been delivered to the customer, including returns, repairs, and lost sales.
Internal Failure
Costs or losses that occur before a product is delivered to the customer, caused by defects or inefficiencies within the production process.
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