The Financial Services Industry Is Undergoing a Profound Change by Way

question 51

True/False

The financial services industry is undergoing a profound change by way of digitization, automation, offshoring, and outsourcing.

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Definitions:

Just-World Phenomenon

The cognitive bias that a person's actions are inherently inclined to bring morally fair and fitting consequences to that person, to the end of all noble actions being eventually rewarded and all evil actions punished.

Attribution Theory

A psychological theory that seeks to explain how individuals infer the causes of their own and others' behavior, attributing them to internal dispositions or external situations.

Cognitive Dissonance Theory

A psychological theory that explains the discomfort that arises from holding two conflicting beliefs simultaneously, leading individuals to change their attitudes, beliefs, or behaviors to reduce the discomfort.

Role-Playing Theory

A theory that suggests individuals adopt certain behaviors or attitudes when they are assigned specific roles, influencing their social interactions and identity.