Closed Questions

question 14

Multiple Choice

Closed questions

• A)usually begin with "Who" "What" "Where" When" or "Why"
• B)encourage clients to give detailed answers
• C)can be answered with a yes or no
• D)manipulate clients to give the correct answer
• E)should not be used in counselling

---

Definitions:

Employee Empowerment

The practice of giving employees the authority, tools, and resources to make decisions and contribute to the company's success.

Recruiting Focus

Strategies or priorities set by an organization for attracting and hiring the best possible talent.

Technical Skills

The abilities and knowledge needed to perform specific tasks, often related to IT, engineering, or other specialized fields.

Total Quality Management

A comprehensive management approach focusing on continuous improvement in all organizational processes, products, and services.