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Successful Customer Service Representatives Must Be Courteous and Good-Natured,and Enjoy

question 53

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Successful customer service representatives must be courteous and good-natured,and enjoy cooperating with people.Which dimension of the "Big Five" is most relevant to these attributes?


Definitions:

Religiosity

The degree of religious observance, belief, or fervor in an individual's life.

Well-being

The state of being comfortable, healthy, or happy, encompassing both physical and mental health.

Stress Management

A set of techniques and programs aimed at controlling a person's stress levels for improved overall health and wellbeing.

Body-Mind Medicine

A field of healthcare that emphasizes the connection between the physiological and psychological aspects of wellness and treats both in conjunction.

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