Effective Quality Management Requires

question 8

Multiple Choice

Effective quality management requires:

• A)Data
• B)Workers skilled in statistics and math
• C)Charismatic leadership
• D)Willingness to spend time and money measuring output

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Definitions:

C-Chart

A quality control chart used to control the number of defects per unit of output.

Six Sigma

A set of techniques and tools for process improvement, aiming at reducing defects and variability in manufacturing and business processes to improve quality and efficiency.

Control Chart

A graphical tool used in process control to display how a process varies over time and whether it remains within predefined limits.