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The Rodriguez Manufacturing Co.uses a weighted-point model to evaluate new suppliers.Based on its competitive priorities,quality performance is weighted 50 percent,delivery performance is 20 percent,and cost is 30 percent.On a five-point scale,a supplier is rated 3 on quality,2 on delivery,and 5 on cost.What is its overall weighted score?
Cognitive Dissonance
A state of mental discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.
Change
The process of becoming different, often involving alteration, transformation, or transition.
Belief
An acceptance that something exists or is true, especially one without proof.
Organizational Citizenship Behavior
Discretionary behavior that is not part of an employee's formal job requirements, but that nevertheless promotes the effective functioning of the organization.
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