Two Dimensions of Product Quality Are Hard to Measure Objectively

question 27

Multiple Choice

Two dimensions of product quality are hard to measure objectively and are therefore subject to subjective assessment.One of those subjective dimensions is:

• A)Reliability
• B)Perceived quality
• C)Support
• D)Features

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Definitions:

Product

An item or service that is manufactured or provided to meet the needs and wants of consumers.

Wicker Furniture

Furniture made from woven organic materials like rattan, bamboo, cane, or synthetic fibers designed for outdoor or indoor use.

Purchasing Decision

The purchasing decision is the process that leads a consumer to buy a product or service, involving the recognition of needs, the evaluation of options, and the final selection.