Sanford Corp

question 12

Multiple Choice

Sanford Corp.bought new technological systems to inspect the quality of products as they come off the production line.The expense of operating these systems would be an example of which of the following types of quality-related costs?

• A)Internal failure cost
• B)Appraisal cost
• C)External failure cost
• D)Prevention cost

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Definitions:

Initiating Structure

A leadership behavior that emphasizes the organization of work, roles, and tasks to achieve set objectives and goals.

Participative Behaviour

Actions that involve taking part or contributing in a group or activity, often referring to a management style that includes employees in decision making.

Path-Goal Theory

A leadership theory that suggests leaders can increase subordinate satisfaction and performance by clarifying paths to goals and removing obstacles to performance.

Trait Approach

A theory in psychology that suggests individual personalities are composed of broad dispositions, or traits, which influence behavior.