ISO 9000 Defines a Set of Internationally Accepted Standards For

question 8

Multiple Choice

ISO 9000 defines a set of internationally accepted standards for:

• A)Product quality.
• B)Quality control.
• C)Operations management quality.
• D)Business quality management.

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Definitions:

Advertising

The action of calling public attention to products, services, or events, typically through paid announcements by an identified sponsor.

Sales Promotion

Marketing strategies aimed at increasing sales in the short term through incentives such as discounts, coupons, or special offers.

Nonpersonal Communication

Refers to messages broadcasted to the general public through various media channels without personalized targeting.

Informative

Pertaining to or providing information; educational or enlightening.