Choose the Service Type That Is Correctly Matched with One

question 51

Multiple Choice

Choose the service type that is correctly matched with one of its key characteristics.

• A)Service factory-facilities and equipment represent a large proportion of total costs.
• B)Service shop-there is a low degree of customer interaction.
• C)Mass service-transactions are very varied from customer to customer.
• D)Professional service-transactions tend to be fairly standardized.

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Definitions:

Social Change

The transformation over time in social institutions, behaviors, and cultural norms across societies.

Television

Television is a telecommunications medium used for transmitting moving images in monochrome (black and white), or in color, and in two or three dimensions and sound.

Special Interest Group

A group of individuals or organizations that unites based on shared interests or goals to influence public policy or opinion.

Police Unions

Organizations representing the collective interests of police officers, focusing on issues such as wages, working conditions, and legal protections.