All of the Following Are Potential Benefits of Decoupling Front

question 4

Multiple Choice

All of the following are potential benefits of decoupling front and back offices in service processes EXCEPT:

• A)Standardization across multiple locations.
• B)Economies of scale.
• C)Use of remotely located back-office employees.
• D)Easier customization of services.

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Definitions:

Bait-and-Switch

A deceptive marketing strategy where a seller promotes a product at a low price to attract customers but then reveals that the advertised product is unavailable and tries to sell a more expensive item instead.

Can-Spam Act

A law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

Labeling Requirements

Rules and standards that outline what information must be included on labels of products to inform consumers and comply with legal standards.

Click-and-Install

Refers to software applications that can be easily installed with a simple click action, typically without requiring complex setup processes.