In Process Improvement Projects,why Should We Focus Our Efforts on Those

question 24

Multiple Choice

In process improvement projects,why should we focus our efforts on those processes that consume the most resources (e.g.,labor,space,capital,etc.) ?

• A)Because those are the processes most visible to the customer
• B)Because those are the processes that use our firm's core capabilities
• C)Because that is where we get "the most bang for our buck."
• D)All of these

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Definitions:

Fixed Action Pattern

A sequence of innate, unchangeable behaviors that is triggered by a specific stimulus and will be carried out to completion once started.

Action Specific Energy

A concept in ethology suggesting that certain behaviors build up energy within an organism, which then seeks release through specific actions.

Instinctive Behaviors

Innate, fixed patterns of response to stimuli that are not learned and are common to all members of a species.

Conditioning Experience

The process through which an association between two stimuli or a behavior and a stimulus is learned.